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open an account
I would like to open an account
choose here
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for personal use
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for business use
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and use online banking
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bank money
I would like to bank money
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and invest a fixed amount
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and invest something for my children
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conduct foreign transactions
I would like to conduct foreign transactions
choose here
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with maximum security for my business
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and want the bank to manage my receivables
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and transfer money to foreign recipients
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start my own business
I would like to start my own business
choose here
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finance my needs and goals
I would like to finance my needs and goals
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and afford more personally
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and have more liquidity for my business
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finance a property investment
I would like to finance a property investment
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in Germany
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BIC ISBKDEFX
Contact
Service Center
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+49 (0) 69 2990 11 99Working hours:
Mon-Wed
8:30 - 1:00 pm
2:00 - 5:00 pm
Thu
8:30 - 1:00 pm
2:00 - 6:00 pm
Fr
8:30 - 1:00 pm
2:00 - 5:00 pm
Contact for lost and stolen cards
Isbank debit card
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from Germany116 11624 hours a day / free call
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01805 021 02124 hours a day / 14 cent per minute landline / from cellphone 42 cent per minute max.
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from different countries+49 116 116The amount of fees depends on the prices of the local provider / network operator.
Mastercard
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from Germany0800 819 104024 hours a day / free call
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from the USA+1 800 627 8372Calls from mobile networks or not public phones can cause additional costs.
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from different countries+1 636 7227 111Call collect from landline, calls from mobile networks or not public phones can cause additional costs.
Postal adress and email contact
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İşbank AG, Zeil 123, 60313 Frankfurt am Main
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E-Mail: servicecenter@isbank.de
Contact in branches
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Contact us at our 9 branches in Europe.
Complaint Management
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Let us know about your concern.
TPP- Third Party Provider
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Please use the below Link if you would like to register as a Third Party Provider according to the upcoming PSD2-Regulation.
Please note: For security reasons, we cannot accept any orders related to account processing, money transfers, standing orders or requests to resend your PIN or online banking TAN list received by email. In these cases, please contact us personally.
