Corona virus

Dear customers,

Developments on SARS-CoV-2 virus (Corona Virus) are closely followed by us and all necessary measures are implemented immediately. We would like to inform you about our current state of play:

  • Currently, business operations are maintained for our customers in all our branches. We would like to make our contribution to protect our customers and our employees. For this reason, the opening hours of the branches are changed.

    Until further notice, our branches will remain open to our customers between 09:00-14:00 continuously without a lunch break. Short-term changes and the updated opening hours of the branches can be found on our website.
     
  • To protect our employees and customers, only a certain number of customers are served/counselled at the premises of the branches at the same time in order to comply with the officially recommended personal distance regulations.

    We kindly ask you to postpone all non-urgent branch visits until further notice.
     
  • Outside our opening hours,

In order to reduce personal contact in our branches as much as possible, we would like to draw your attention to online banking services, in particular the product "Turkey transfers" and our new service "Para Gönder".

ParaGönder is a mobile app with which you can conveniently and securely send money. With ParaGönder, transfers up to 999 EUR from banks in Germany to any bank in Turkey without having to go to the branch are possible. The existing limit of 999 EUR can be increased accordingly by legitimation of the customer.

Further information on "Para Gönder" can be found via www.paragonder.com. This link provides information about terms of use, procedure, installation and terms and conditions.

 

Stay healthy.

Best regards,
İşbank AG