Accounts and cards

İşbank debit cardremember

Enjoy all the benefits of cashless transactions.

Your benefits:

  • Cash withdrawal in Germany and abroad at any ATM

  • No fee for cash withdrawals at any İşbank ATMs

  • Cashless shopping

  • Use of the practical money card funtions

  • Choose between two free designs

In the event of loss or theft, you can freeze your card simply by calling a dedicated hotline:

For Germany 116 116 (24 hours available / for free)
Or 0180 / 5021021 (24 hours available / with costs)
For other countries +49 30 / 4050 4050



Free Cash Service with the İşbank-Girocard


The ATMs in our branches are available for a free cash service. In addition, you can use the ATMs from Cardpoint GmbH's existing network for free cash withdrawals with İşbank Girocard. Click the link to find out where your nearest ATM is.


List of ATMs of the Cardpoint Network


In addition, you can easily cash back in well-known supermarkets with your İşbank Girocard. From a purchase value of at least 10 to 20 EUR you can withdraw up to 200 EUR free of charge.


Fees of the ATM Operators


These fees may be charged by any ATM operator for cash withdrawals - directly to the customer wishing to withdraw the cash. The additional fee is always displayed before the payment at the ATM. As a customer, you can then decide whether you want to pay the fee or cancel the process for free. The assumption of the fee for our customers up to an amount of EUR 3.95 per withdrawal with İşbank Girocard at ATMs belonging to the Association of German Banks has been lifted.


Provision of a replacement card at the customer’s request
Change of the name of the cardholderfree of charge
Change of the account initiated by the customerfree of charge
In case of damage or loss which is not in the responsibility of the bank10,00 EUR
Freezing the debit card at the request of the customerfree of charge
İşbank debit card (annually) free of charge