About the bank in general

The İşbank AG is wholly-owned subsidiary of the in 1924 founded Türkiye İş Bankası A.Ş., the largest private bank in Turkey with more than 1.200 branches. The bank is a result from the in 1992 founded İşbank GmbH and it changed to a public company by the german law in force in 2012 and was filed on 2.8.2012 by the trade register of Frankfurt am Main as document number HRB 94361.

İşbank has been active in Europe for over 30 years with all the services and products that you can expect to find at a high-street bank. This includes account management with online banking, instant-access savings accounts and fixed-deposit savings accounts with attractive interest rates, lines of credit and instalment loans, as well as bank guarantees with affordable conditions and mortgages for properties in Europe and Turkey. Furthermore, we offer insurance products from our partner HDI-Gerling-Leben; our Türkisfund, the first mutual fund listed in euros in Europe that invests in Turkey and offers above-average returns; the entire world of payment transactions including transfers to Turkey; and a wide range of products for commercial customers.

İşbank is headquartered in Frankfurt am Main and is active across Europe with 10 branches in Germany and three additional branches in the Netherlands, France and Switzerland.

Deposit protection

Deposits with İşbank AG are insured within the scope of the EdB, which is a statutory deposit protection scheme. As of 1 January 2011, the EdB covers deposits of up to 100,000 euros per investor. Furthermore, İşbank AG is also a member of the Federal Association of German Banks’ Deposit Protection Fund.

The deposit protection fund insures all demand deposits, fixed-term deposits and savings deposits, including registered savings bonds issued by ‘non-banks’ up to each institute’s individual insured amount. Deposits with İşbank are currently insured up to an amount of € 35,629,000,- per depositor. However, the deposit protection fund only covers deposits that are not already protected by the statutory deposit protection scheme.

İŞWEB account:

In order to open an İŞWEB account, we need you to send us the following documents, which can be downloaded from our download centre as PDF files and printed out:

After completing the form and checking over the information provided, please take the aforementioned documents and a valid identity card or passport to a Deutsche Post branch near you to verify your identity. After Deutsche Post has verified your signature, the documents will be sent to İşbank AG on your behalf free of charge. After receiving the documents, we will open your İŞWEB account and inform of your account number in writing. We will also post you a PIN and iTAN list separately for use with İşbank online banking.

The İŞWEB account is free of charge. In addition, the balance of your account will also earn interest. Our current interest rates can be found on our website.

Transfer to Turkey

Effective 6 July 2011, transfers to Turkey from other banks that are credited to İşbank AG’s collective accounts for the purposes of transferring the funds to Turkish branches of our parent company, Türkiye İş Bankası A.Ş., will no longer be carried out. After this date, any transfers to Turkey that are credited to these collective accounts will not be forwarded, but will be transferred back.

Furthermore, you can still transfer funds to Turkey by bringing cash and a valid identity card/pass with address details or any other official document with address details to one of our branches.

The SWIFT code for Türkiye İş Bankası A.Ş. is: ISBKTRIS. This SWIFT code is applicable for all of the bank’s branches in Turkey. You can calculate the IBAN yourself by clicking on the following link (you will need the recipient’s branch number, account number and type of account): http://www.isbank.com.tr/TR/iban-hesaplama/Sayfalar/iban-hesaplama.aspx

The current fees for transfers to Turkey are listed in the segment conditions.

Online banking

To access our online banking site, you will receive a personal identification number (PIN) in a PIN envelope.

You agreed to transaction limits for online payment transactions when applying for your account. These limits are specified in your application to use İşbank AG’s electronic forms of conducting bank business (online banking). You can change your online banking transaction limits at any time by sending us a signed letter by post.

After logging into our online banking site, you can click on ‘Transfer to Turkey’ and select ‘Status inquiry’. This page will provide you with information about previously submitted transfers to Turkey.

İŞWEB STUDENT BLOCKED ACCOUNT

You can request all required forms by e-mail (servicecenter@isbank.de).

Please send the complete set of account opening forms attested by the embassy by post to the following address:

İŞBANK AG
Hauptverwaltung
Service Center
Zeil 123
60313 Frankfurt / Germany

No personal contact can be made with you until the account has been opened. You will receive an e-mail confirming the opening of the account. We will only contact you by e-mail in case the information you have provided is incomplete or somehow not correct.

When we have received your original account opening documents (about 1 week). Due to the large number of applications received, this time can be longer in the months before students return to universities in Germany.

Once the account has been opened, you will receive the account details: IBAN number and BIC code, by e-mail.

In that case, please use our e-mail contact form. We will send you a new confirmation with corrected data.

When the full blocked amount has been credited and the blocked account opening fee paid you will automatically be sent an e-mail with a confirmation letter for the visa application. With reference to the bank secret we do not answer questions about payment transactions handled through the account.

We are bound by legal regulations and can only accept original documents.

According to legal regulations, only the account holder personally can open an account with a bank in the Federal Republic of Germany. No third person can open an account for someone else.

When you arrive in Germany, you need to open a bank account in Germany and send a signed order with the corresponding IBAN number of your bank account and a copy of the German visa in your passport along with a copy of the registration certificate as well as a telephone number on which you can be reached whilst you are in Germany to the e-mail address servicecenter@isbank.de. Upon receipt of all documents, the monthly allowance shall be paid to the given IBAN number on the first business day of a month.

The fee for opening the İŞWEB STUDENT BLOCKED ACCOUNT is EUR 150.

The blocked amount is an amount that remains blocked in your account also after the end of the monthly disposition until the final release by the German embassy.

We recommend that you remit the handling fee of EUR 150.00 and the SWIFT fee of EUR 15,- together with the blocked amount.

Payment specifying the IBAN number and the BIC code can be made into the İŞWEB STUDENT BLOCKED ACCOUNT after you receive the e-mail with the details of your account.

To release the account, we need a consular confirmation that your visa application has been rejected and a personally signed order for closing the İŞWEB STUDENT BLOCKED ACCOUNT, plus details of a bank account into which the money can be remitted.

In the case of a non-entry into Germany, a closure of the student-blocked account and a re-transfer of the blocking amount will require a self-signed order to close the account, indicating the account details for the transfer of the blocking amount.

The order for renewal must be sent by the students to the e-mail address servicecenter@isbank.de. The blocked amount must be deposited on the blocked account and the confirmation letter for the submission to the respective authority is sent by e-mail. A fee of 75,00 Euro is required for this procedure.