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Enjoy all the benefits of cashless transactions. Your benefits:


Cash withdrawal in Germany and abroad at any ATM


No fee for cash withdrawals at any İşbank ATMs


Cashless shopping


Remain financially flexible around the clock with the İşbank debit card.

In the event of loss or theft, you can freeze your card simply by calling a dedicated hotline:

For Germany 116 116 (24 hours available / for free)

Or 0180 / 5021021 (24 hours available / with costs)

For other countries +49 30 / 4050 4050


Free Cash Service with the İşbank-Girocard

The ATMs in our branches are available for a free cash service. In addition, you can use the ATMs from Euronet's existing network for free cash withdrawals with İşbank Girocard. Euronet has over 2,000 ATMs throughout Germany and is one of the country's leading ATM operators.

In addition, you can easily cash back in well-known supermarkets with your İşbank Girocard. From a purchase value of at least 10 to 20 EUR you can withdraw up to 200 EUR free of charge.


Our cooperation with Cardpoint has been ended.

Starting from 29.09.2023, fees will be charged for cash withdrawals with the İşbank Girocard using the Cardpoint GmbH network.

Fees of the ATM Operators

These fees may be charged by any ATM operator for cash withdrawals - directly to the customer wishing to withdraw the cash. The additional fee is always displayed before the payment at the ATM. As a customer, you can then decide whether you want to pay the fee or cancel the process for free. Please note that if you use your İşbank Girocard to withdraw cash from an ATM belonging to the Association of German Banks, the cardholder will be responsible for any fees incurred.


İşbank debit card (annually)free of charge

Provision of a replacement card at the customer’s request
Change of the name of the cardholderfree of charge
Change of the account initiated by the customerfree of charge
In case of damage or loss which is not in the responsibility of the bank10,00€
Freezing the debit card at the request of the customerfree of charge